Lunarpages for your hosting needs,
Customer ServiceYour website, especially if you are selling products and services, should have a "contact us" page where people can email you or your customer service department, assuming you have one, with queries. The address for this page should be, http://yourdomain.com/contactus.html and should contain the following information.
Email AddressThis can be an email address such as firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, or email@example.com. Make sure you, or somebody you are employing, answers these emails. But these email addresses are open to spam. So perhaps you wish to use an online form described under a below heading.
FAQA frequently asked questions (FAQ) page, which is usually in Q&A format, can be designed with sliders, tabs, or both. A web developer, such as myself, can help design an FAQ page. Immediately below is an example of what an FAQ page will look like when designed only in Html.
Question: Does your company ship products COD or courier?
Answer: We do both.
Fax, Mailing AddressPlease make sure to include a fax and mailing address for you company on its contact page for those who need to communicate in writing but do not use email. If you don't have an office, there are photocopying centers and private mail boxes which can help you here.
Live ChatHtml coding allows you to embed a telephone number, which when dialed, is answered by a live operator 24/7/365, assuming you keep your customer service operating for that long, who can answer customer queries about the following.
Lunarpages, for a $4.95 per month hosting fee, provides under the "customer support" icon in the "categories" section of their Cpanel, a series of free and easy to use customer service forms for you to use if you chose. These customer service forms are listed below.
Captcha.net is free to use. Attach captcha.net to your online email contact forms to impede spammers from using robots to automatically send you thousands of unwanted emails.
Also, report to police any emails you receive which are illegal. Even if police refuse to accept the complaint or investigate, you can still tell a court, if a case ever gets there, that you tried to perform your civic duty.
Contact LunarpagesSupport@lunarpages.com was the email address I used whenever I needed to query Lunarpages. They used to send me back an automated email and a day later a "technician" would respond. These days, there is no automated email and rarely does someone respond. Lunarpages now uses the following contact method.
Billing@lunarpages.com answers your billing questions and is the email address from which you will receive reminders when it is time to renew your account.
More Lunarpages email addresses, fax and telephone numbers. Lunarpages telephone support is only available Monday to Friday, 7am - 5pm Pacific time. Be sure to use the telephone corresponding to your area of the world. Lunarpages toll free telephone number works only for Canada & USA.
Copyright © PJ Morris 2016 - 2017